Can you find the cheapest carrier for shipping for me even though I chose another one in the shopping cart? We have an automated system so it's up to you to choose the carrier you want to use in the shopping cart. We will ship according to the choice you make in the submitted order only.
Do I get a tracking number when you ship my order? Yes. You will receive via email your tracking number and method of shipping. Please track your box immediately to make sure everything is accurate.
What is the Rush Order Fee? It's a 20% Fee for rush orders placed between 11:00 a.m. & 2:00 p.m. Pacific Time that need to be shipped that day. After 2:00 p.m. Pacific Time (5:00 Eastern Time), orders will go out the next day.
What is your lead time for shipping? Most items ship in 2 to 3 business days. Special orders will be on an item to item basis.
What is the time in transit? Click on this link, TRANSIT for times in transit for the different carriers.
I filled in my FedEx number but the shopping cart still shows a shipping amount. What happens if I send in my order? Shopping carts are built for retail sales and we do not have a cart option for overriding the shipping amount. Since Hats by Leko does not charge your credit card until we ship, we will remove the shipping costs in your final receipt and charge your credit card accordingly.
I will not be there to accept my shipment. What should I do? Please include special shipping instructions such as "Require Signature" in the comment box provided in the cart. If you will not be there to receive your shipment and it is left outside, Hats By Leko is not responsible for damaged or stolen merchandise after it is delivered.
Can I make a purchase with a P.O.? Hats By Leko does not accept P.O.'s or extend credit. Our customers use our on-line, secure, shopping cart to make their purchases.