Being a wholesaler, Hats By Leko has a low $28.00 minimum order requirement.  Phoning in your order will not change the rules.

Can I visit you? Hats By Leko is an on-line wholesale business and we are not open to the public.

Shopping Cart

How do I use the Shopping Cart?  Click Here to see Shopping Cart examples.

How secure is the Shopping Cart? Our Shopping Cart is McAfee and Godaddy.com SSL Secured. Hats By Leko has gone the extra mile to get Identity Theft Protected by Security Metrics.

What is meant by the "Bill To" address? The "Bill To" address is the address your credit card bill goes to.

Are all the items in the shopping cart in stock? The shopping cart will not allow you to purchase out of stock items or colors.  Hats by Leko does not charge your credit card until we ship, so if an item you purchased has just gone out of stock, you will not get charged.  Remember to refresh your screen to get the most current updates.  We are constantly updating our website throughout the working day, everyday.  99.9% of the items on the website are instock (we are not totally perfect).

The Shopping Cart won't let me purchase less than $28.00. Why?  Should I call in my order?  Hats By Leko is a wholesaler that has a low, $28.00 min. purchase.  Phone orders will only be accepted with a $28.00 min. purchase.

Why is my shipping so high?  What do I do? Some of our items are shipped in over sized boxes.  The shopping cart needs the box size to calculate shipping costs.  If you order more than 1 of the same item the shopping cart will calculate one box for each item even though we may be able to stack or roll more than one item in the same box.  Example:  If you order 2 or more colors/types of Sinamay fabric by the yard, your shipping costs will be wrong.  We are able to roll yardage together to create 1 box for shipping.  That will save on shipping costs.  Hats By Leko will adjust your by the yard shipping costs on your final bill.  Hats by Leko does not charge your credit card until the items are ready for shipping.

Pricing

Do you offer different pricing structures?  No we don't.  All our customers are special to us, therefore, we give our customers the lowest price all the time.

What does "ea. per dz." mean? Example:  $10.00 USD ea. per dz. = discounted price of $10.00 (ea.) x 12 (dz.) = $120.00.  If you purchase a dozen, the price of the product is discounted.

Placing Orders

Do you ship International?  Yes we do. Click Here to view our Policy Page, or Click Here to view our Transit page.

What is your cutoff time for orders for same day shipping?   In order to be guaranteed that an order will ship by AIR the same day as it is ordered, Hats By Leko needs to have you enter your order into our shopping cart  by 9:00 A.M.  Pacific Time.

Is all your stock online? Yes.  All of our stock is online.  If you don't see what you need, send us an email with your wish list.

Do you accept purchase numbers?  No we do not.  All our business is conducted on-line with our shopping cart.

Credit Cards

When does my credit card get charged?  Your credit card is not charged until we ship your item(s).

Shipping

Do I get a tracking number when you ship my order? Yes. You will receive via email your tracking number and method of shipping.  Please track your box immediately to make sure everything is accurate.

What is the Rush Order Fee?  It's a 20% Fee for rush orders placed between 11:00 a.m. & 2:00 p.m. Pacific Time that need to be shipped that day. After 2:00 p.m. Pacific Time (5:00 Eastern Time), orders will go out the next day.

What is your lead time for shipping?  Most items ship in 2 to 3 business days.  Special orders will be on an item to item basis.

What is the time in transit?  Click on this link, TRANSIT for times in transit for the different carriers.

I filled in my FedEx number but the shopping cart still shows a shipping amount.  What happens if I send in my order?  Shopping carts are built for retail sales and we do not have a cart option for overriding the shipping amount.  Since Hats by Leko does not charge your credit card until we ship, we will remove the shipping costs in your final receipt and charge your credit card accordingly.

Other

Do you have a catalog you can send me?  We do not have a paper catalog.  This website is our catalog.

I tried to order Leko Sizing and I couldn't change the shipping to International.  Why? HYDROLAC B-5 POWDER is the only approved stiffener that can be shipped over seas.  It is very similar to our Felt Stiffener but is in powdered form. 

I want to learn how to make hats, what can I do?  Click Here to see where you can find teachers.  A great book to get is "FROM THE NECK UP", by Denise Dreher.  Click Here and go to the bottom of the page to order "FROM THE NECK UP".